A Call for Change

15 Ways the ERP Industry is Broken

Here are 15 ways the ERP industry is broken and needs to change. Click on each point to learn what other industry insiders aren't telling you. Then check out our solutions in our companion post, 15 Fixes for the ERP Industry.

By Richard Sellar

Now you see why change is overdue.

For all the ERP users who deserve better, check out our solutions in the companion piece.

Read 15 Fixes for the ERP Industry

15 Ways the ERP Industry is Broken

The price of your ERP experience should not change every year.

Talking to salespeople sucks. You shouldn't have to do it.

You should be able to get a complete picture of how an ERP solution and partnership will work before you buy.

You should be able to cancel your subscription at any time.

You should never have to pay for ERP implementation.

You should never be asked to undertake tasks for which you do not have the capability or expertise.

Software is not the answer to your problem. It is a tool to help you achieve the right answer.

If you are moving from one software platform to another, don't try to replicate the old platform on the new one.

Be unique where it matters. Be boring everywhere else.

ERP implementation does not have to be hard. Don't make it harder than it should be.

Get done fast. The longer it takes to go live, the worse your experience will be.

You shouldn't get an invoice every time you ask a question.

The biggest barrier to success is your team (and consultants).

Go Live is the beginning of your ERP partnership, not the end.

Your ERP partner is supposed to be the expert — they should act like it. 'It depends' is a terrible answer to your question.

Now you see why change is overdue.