Going live in Acumatica marks the start of something real: Your team is learning the system through daily work, real transactions, and real decisions. The first 30 days make up one of the most important phases of your entire ERP adoption journey, not because everything must run perfectly, but because this is when new habits form, confidence takes shape, and clarity starts to settle in. We know it’s a bit overwhelming, but it doesn’t have to be.
Many teams assume support ends when go-live begins. With Stellar One, it’s the opposite. Go-live is when our partnership becomes the most hands-on and interactive.
These first 30 days follow a predictable rhythm. And while every Acumatica customer experiences the natural learning curve of a new system, how supported your team feels during this time makes a meaningful difference.
Below, you’ll see exactly how Stellar One can help your team move through each week of this critical period. This article will cover:
- Week 1 Post ERP Go-Live: Building Confidence With Real Transactions
- Week 2 Post ERP Go-Live: Tuning Workflows and Building Business Process Automation
- Week 3 Post ERP Go-Live: Pressure-Testing Processes With a Trusted Partner
- Week 4 Post ERP Go-Live: Reinforcing Best Practices and Supporting Independence
- What ERP Platform Go-Live Success Looks Like With a Partner Who Stays Engaged
- How the First 30 Days in Acumatica Shape Your Long-Term Success
By the end, you’ll understand what it’s like to move through your first month in Acumatica with Stellar One beside you.
Week 1 Post ERP Go-Live: Building Confidence With Real Transactions
In the first two weeks in Acumatica, your team will enter real orders, bills, receipts, payments, and adjustments. It’s the everyday work that reveals how the system behaves when it’s supporting live activity.
This is the period when questions surface quickly, and small uncertainties can feel bigger than they are. That’s normal for any business going live with Acumatica. It’s why Stellar One stays exceptionally close during what we call Hypercare, the focused support phase that covers the first couple of weeks after go-live, including:
- Extra availability during the moments when your team needs immediate clarification
- Weekly calls with each department to create a predictable space for questions
- Monitoring early transactions to confirm workflows are behaving as designed
- Helping users slow down and build new habits rather than slipping into old spreadsheets or shortcuts
Most of what looks like a “system issue” during this period is simply unfamiliarity. Our role is to help your team understand what’s normal, what’s working, and what needs adjustment, all without losing momentum.
Week 2 Post ERP Go-Live: Tuning Workflows and Building Business Process Automation
By the second or third week, patterns will start to emerge. Your team will know more about where they feel confident and where something still feels unclear. This period is when refinement becomes essential.
During structured check-ins, we’ll work with your team to identify:
- Common questions that signal training or workflow gaps
- Bottlenecks or exceptions that need smoothing
- Opportunities to introduce business process automation
- Role-specific adjustments that make daily work feel more natural
This time is also when we help teams shift from “I know the steps” to “I understand why these steps matter.” That shift is what builds long-term ERP platform acceptance and confidence.
Week 3 Post ERP Go-Live: Pressure-Testing Processes With a Trusted Partner
By week three, most teams can complete their daily work in Acumatica without constant guidance. Orders are flowing, transactions are posting, and users feel more capable inside the system.
This is also the point where teams begin pressure-testing their processes.
Instead of asking how to complete a task, questions shift to whether the process itself is optimal. Teams may start wondering if certain steps should be automated, if approvals are structured correctly, or if workflows could be simplified.
This phase can feel uncomfortable if teams don’t know whether what they’re experiencing is normal. That’s why Stellar One remains closely engaged during week three. We help validate what’s working, identify where refinement will have the biggest impact, and confirm that your configuration supports how your business actually operates.
Week three is about confidence through confirmation. With the right partner involved, this phase becomes an opportunity to strengthen trust in both the system and the implementation decisions you’ve made.
Week 4 Post ERP Go-Live: Reinforcing Best Practices and Supporting Independence
As the month progresses, teams usually start to find their rhythm. Screens feel more familiar, and navigation takes less concentration. Early signs of visibility and reporting improvements start to appear.
This stretch is when Stellar One begins shifting from hands-on support to thoughtful coaching. We’ll review:
- Real transaction data to confirm patterns look healthy
- Operational reporting and dashboards teams need to confidently run the business
- Workflow exceptions that still create friction
- Process improvements that make work more consistent and predictable
We also help teams avoid slipping back into old habits that worked in spreadsheets but don’t serve them well in an integrated system.
Many members describe this phase as the moment the lightbulb turns on, not because everything is perfect, but because the system starts to feel steady, reliable, and familiar.
What ERP Platform Go-Live Success Looks Like With a Partner Who Stays Engaged
By the end of the first 30 days, teams supported by Stellar One typically see:
- A stable daily workflow with fewer surprises
- Cleaner transactions that require less correction or rework
- A noticeable drop in manual effort as more processes move into Acumatica
- Earlier wins in visibility, reporting, and cross-team collaboration
- A clearer understanding of what comes next
By this point, Stellar One’s focus shifts beyond stabilization. We’ll regularly meet with your team to understand what’s coming next for your business and begin outlining a strategic roadmap for how Acumatica can continue expanding alongside your operations.
The difference between a stressful go-live and a confident one often comes down to the quality of support your partner gives during this window.
How the First 30 Days in Acumatica Shape Your Long-Term Success
There’s a misconception that most ERP learning happens before go-live. In reality, a lot of the foundational learning happens right after.
This phase is when your team will:
- Form new habits
- Build process discipline
- Learn how Acumatica supports their work
- Gain trust in the data
- Experience the early value of an integrated platform
Strong ERP partner support during these weeks will set the tone for the year ahead. It will reduce fear, shorten the learning curve, and help your team adopt the system with clarity and confidence.
Build Confidence From Day One With Stellar One
The first 30 days in Acumatica don’t need to feel overwhelming. With the right support behind you, your team can move through this period feeling guided, steady, and prepared for what comes next.
You don’t have to take our word for it when we tell you our process. Learn directly from a Stellar One member success story to get a better look at how our partnership works.
If you’re interested in our subscription-based pricing and how it might calculate for your team, use the pricing calculator below. You’ll get an accurate look at what you can expect to pay with Acumatica ERP software backed by Stellar One implementation and ongoing, lifelong support long past your first 30 days in the platform.
Frequently Asked Questions About Post-Go-Live Support With Stellar One