The challenge
Prices live in spreadsheets and memory
How we solve it
Every contract rate, tier, and special price is stored as a rule on the customer record.
The right price applies automatically, no matter who is doing the quoting.
Contract rates, volume tiers, and one-off deals pile up until pricing lives in spreadsheets and people's heads. The cost shows up as quoting delays, margin leakage, and prices no one can defend.
Customer-specific pricing rarely fails outright. It erodes margin and slows sales one exception at a time — here is where it leaks.
Contract and tier pricing sits in files on someone's desktop, so the right number depends on who you ask.
A sales representative has to chase down the agreed price for a customer before promising anything.
An outdated discount keeps applying long after the deal that justified it has ended.
Only one person knows why a customer pays what they pay, and the business is stuck when they are out.
Two representatives quote the same customer two different prices because the rules are not enforced anywhere.
Tier discounts are calculated manually, so they are often missed or miscalculated.
When a customer disputes a price, there is no clean record of what was agreed and when.
When your costs rise, updating every affected customer price is a manual scramble.
These are companies whose pricing stopped depending on spreadsheets and memory — with faster quotes and protected margin to show for it.
Our pricing rules used to live in one manager's head and a folder of spreadsheets. Now every contract rate and volume break is enforced automatically — quotes that took two days go out in minutes, and we stopped quietly giving away margin on expired discounts.
Quote turnaround on contract-priced accounts.
Specialty wholesaler
Expired discounts stopped applying automatically.
Industrial distributor
Every representative quotes the same enforced price.
Building products supplier
Customer-specific prices managed in one place.
Food service distributor
Every price change recorded and defensible.
Packaging company
Cost increases reflected in prices in hours, not weeks.
Chemical distributor
Quote turnaround on contract-priced accounts.
Specialty wholesaler
Expired discounts stopped applying automatically.
Industrial distributor
Every representative quotes the same enforced price.
Building products supplier
Customer-specific prices managed in one place.
Food service distributor
Every price change recorded and defensible.
Packaging company
Cost increases reflected in prices in hours, not weeks.
Chemical distributor
Each change below moves a pricing rule out of someone's head or spreadsheet and into a system that enforces it.
The challenge
How we solve it
Every contract rate, tier, and special price is stored as a rule on the customer record.
The right price applies automatically, no matter who is doing the quoting.
The challenge
How we solve it
Quotes pull the correct, current price the moment a customer and item are chosen.
What took days of checking goes out in minutes.
The challenge
How we solve it
Discounts and contracts carry start and end dates that the system enforces.
Expired pricing stops applying on its own, so margin stops leaking.
The challenge
How we solve it
Pricing rules are enforced for every representative, not left to judgment.
Every customer gets the same agreed price, every time.
The challenge
How we solve it
Prices can be tied to cost and updated across affected customers in one action.
When costs move, your prices follow in hours instead of a manual scramble.
Straight answers to what sales and finance teams ask before they commit.
Yes. Pricing is resolved per customer from the rules that apply to them — contract rate, volume tier, promotion — so the same item can carry a different correct price for every account.
Tired of pricing that lives in spreadsheets and memory?
See in thirty minutes what enforced, customer-specific pricing could look like.