Why Does Acumatica Only Work Through Its Partners?

Many ERP software publishers offer you the option to work through their in-house staff for what they call a “direct implementation.”

But Acumatica Cloud ERP takes a different path. Acumatica deliberately channels all implementations only through its certified partners. And there's a strong reason for this partner-based approach.

Acumatica believes that ERP success depends on more than just great software. It requires the right guidance, setup, and ongoing support. That's why they've built their entire business model on ensuring that every customer gets expert help from day one.

 

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Finding the Right ERP Partner for Your Business

Acumatica certified partners come in different levels, each representing increasing expertise. Standard partners provide basic implementation services and support. Silver partners demonstrate higher competency and often specialize in specific industries. Acumatica Gold-Certified Partners represent the highest tier, with proven track records, extensive training, and deep technical expertise across multiple Acumatica modules.

The Acumatica certification system helps you find the right match for your project size and complexity. Here at Stellar One, we are proud to be Gold-Certified Partners.

Benefits of Choosing Certified Acumatica Partners

Working with certified partners means getting hands-on help from people who know the software inside and out. They understand your industry's specific needs and can personalize Acumatica for you. Partners can easily handle the technical details that overwhelm your less-experienced staff. Partners manage your data migration, system integrations, and user training.

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Long-Term ERP Support and Partnership Value

The relationship doesn't end after go-live. Your Acumatica partner becomes your ongoing technology advisor. They provide updates, troubleshoot issues, and help you add new features as your business grows.

This creates accountability that you simply don't get with a direct implementation from a publisher that ends at go-live. Your ERP partner's reputation depends on your success.

Acumatica's partner-only model protects your investment by ensuring professional implementation and dedicated support. It's a thoughtful approach that puts customer success first.

As an Acumatica Gold-Certified Partner, Stellar One offers a Free Implementation that is unique in the ERP industry. You get a hands-on look at how the ERP system works with your own data. You have no obligation at any time during your implementation, and you’ll see firsthand our commitment to service and support.